AI Auto Reply ✦ Smart AI
Automatically respond to Google Business reviews with personalized, human-sounding replies.
AI Auto Reply
When enabled, new Google reviews will automatically receive AI-generated replies using your settings below.
Google Business Profile
Connect your Google Business account to read and reply to real reviews automatically.
Not Connected
Connect your Google account to get started
AI Settings
Configure how the AI generates replies for your business.
Appended to every reply
minutes
Positive Review Replies
How AI handles 4–5 star reviews
- Generate warm, heartfelt replies
- Mention products/services naturally
- Thank the customer genuinely
- Invite them to visit again
- Never sound robotic or generic
- Every reply is unique — no repetition
Negative Review Replies
How AI handles 1–2 star reviews
- Apologize professionally
- Never argue with the customer
- Ask to contact privately
- Offer genuine assistance
- Never admit legal liability
- Remain calm and empathetic
Reply Filters
Control which reviews the AI should automatically reply to.
Recommended: avoids duplicate replies
Custom Prompt Instructions
Add your own instructions that are appended to every AI prompt. Be specific — these override the defaults.
These instructions are added to every single AI prompt — keep them clear and specific.
Saved!
AI Reply Test Panel
Simulate a review and instantly see how the AI would respond using your current settings.
Generating reply…
Recent AI Replies
Last 20 reviews processed by the auto-reply system
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Enable Auto Reply and connect Google Business to get started.